Mile High Rentals locations are open for many holidays, but closed on New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. We often offer special rental deals during holiday periods.

Mile High Rentals has put in place stringent guidelines — as directed by the CDC — for sanitizing, cleaning and handling rental equipment in order to keep everyone safe. We continue to adjust and adapt our operations to protect customers and team members during COVID-19.

Mile High Rentals has serve a variety of customers needing everything from large earthmoving equipment to floor care machines to temporary heating and cooling. At all Mile High Rental locations, knowledgeable staff can help you choose the right tools for your project. For assistance on store locations, visit our website.

Mile High Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Mile High Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.

For DIY users, all you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. For Business users, all you need is a valid Business Account established with Mile High Rentals.

For customers without a line of credit, Mile High Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment. For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. If your project is quick and you only need the equipment for a few hours, Mile High Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call +1 (303) 789-2537 if you have any questions.

During a declared state of emergency and a pending or existing natural disaster, all rentals of diesel generators over 15kW will be billed at a one-week minimum rental period for 24-hours of usage. The one-week minimum rental at 24-hour usage rates does not apply to generators then on rent to a customer.

If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. See our Mile High Rentals Locations. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment. If further assistance is needed, please call +1 (303) 789-2537.

If your plans change and you no longer require pick-up service, you can return the equipment to the rental location in person.

The equipment should be returned to the same location that you rented it from. If you need to return to a different location, please contact the store where you rented the equipment for guidance. Please call in advance so that we can determine if there is another convenient location that can accept your return. If further assistance is needed, please call +1 (303) 789-2537.

The Delivery charge is calculated based on: Category and class of equipment, The location of the rental location, The distance of the project site from the rental location.

Mile High Rentals offers convenient delivery options from our broad network of locations for a fair price. When you make your reservation, simply check the box that you want the equipment delivered. You will be asked for additional information and shown the delivery and pick up charges. Charges will be applied to the credit or debit card prior to delivery.

Yes, curbside is available and will continue to be a permanent offering. Ideal for small tools and equipment and towables, customers can take advantage of this contactless option upon placing a reservation through the website, or by phone.

For safety and security purposes you must be 18 years or older and have a valid driver's license to rent our tools and equipment (US Only).

Be sure to come with driver’s license or a government issued photo ID which should match the name on the reservation. Upon your arrival, come directly to the Mile High Rentals counter and a tools equipment rental specialist will assist you. At check out, charges will be applied to the credit or debit card provided during checkout and a digital signature will be required agreeing to the rental and contract terms.

All you need is your Driver’s License a government issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.

Tools and equipment should be returned by the date and time displayed on the contract to the location where you picked it up. It should be clean and in the same condition as you picked it up. Make sure to return any accessories including batteries, cables or attachments. Upon arrival, come directly to the Mile High Rentals counter and a tools and equipment rental specialist will assist you with the return process. If you would like to extend the rental or need additional assistance, call +1 (303) 789-2537.

Simply click your name and select “Account Information”. The My Profile tab will allow you to make the necessary changes to your address or phone number. If you click on the My login tab, you will be able to change your password for logging into your account.

The ecommerce team is here to help with any, Please email help@milehighrental.com for a quick response to your inquiry.

Sometimes problems with loading a website can be caused by an issue in your browser cache. A good first step to solve is to clear your cookies and site data, and cached images in files in your browser. Once complete, try to login and see if the issue persists. If you are still encountering problems, the ecommerce team is an email away at help@milehighrental.com .